Contact us

Best way to contact the TRA.

The best way to contact the TRA is by e-mail (

You are likely to get a much faster response if you do this.  We are a small trade association with limited staff and we are not always available to take calls.  In many cases the enquiries we received are best handled by other organisations.   With an e-mail we can simply refer your enquiry to the right people more quickly and more efficiently.

Where can I deposit used clothing and used textiles for re-use/recycling.

There are around 10,000 charity shops in the UK and most of them accept donations of good quality re-usable clothing and other textile items.

Most clothing banks are able to take a wide variety of clean used textiles even if the operator stipulates a preference for used clothing (no pillows or duvets though please).  You can find out the location of your nearest bank and other textile collection services that operate in your area by contacting your local authority recycling section.

The Recycle Now recycling locator can also be a useful tool to find out where to recycling clothing and other items –

Emptying of clothing/textile banks during outbreak.

Please note we do not and have never operated any clothing and textile collection banks.  If you want to report any that need emptying, you should report it to the bank operator whose contact details should be on the bank.

Supermarkets should report servicing issues to their head office who have put their own provisions in place.

If the bank in question is situated in any local authority run public area then the local authority should be notified.


Please note that we do not collect or process any clothing or textiles ourselves.  We are the UK trade association for the used clothing and textile recycling industry and not a business.

If you are a householder looking to arrange a collection of a small amount of clothing you may wish to contact members of the association. These are businesses that actually collect/process textiles (click here for their contact details).  Alternatively you may wish to contact your local authority to see what textile collection services they have in your area.


The best way to contact the Textile Recycling Association is by e-mail.   It is the most efficient method and your enquiry is likely to be dealt with much more quickly than by phone or post.

Our e-mail address is

Uniform/Corporate Wear/Event Promotional Clothing.

If you have uniform/corporate wear/ event promotional clothing or similar clothing that you are looking to recycle please click here.

Carpet  Recycling Enquiries.

For carpet recycling enquiries please contact Carpet Recycling UK (

Mattress  Recycling Enquiries

The Textile Recycling Association and the National Bed Federation have just launched a joint venture and established the Register for Approved Mattress Recyclers (RAMR).   The register is due to be publicly launched in 2020.  If you are from a business that is engaged in mattress recycling and you are based in the UK, Isle of Man, Channel Islands or the Republic of Ireland it will be in your interest to join this register.

If you are looking for a reliable and reputable mattress recycling business, those that are already on the approved register should be able to help you.

For more information visit

Clothing and Other Textile Recycling Enquiries

If you any other enquiries relating to clothing or textile re-use or recycling, you are welcome to complete the form below

    Your Name (required)

    Your Email (required)


    Telephone (Mobile)

    Telephone (Home)

    Telephone (Work)

    Your Message


    If you want to make a complaint against an individual member of the association or against the association itself, we have a complaints procedure which explains how you can make your complaint, how your complaint will be handled and also circumstances where we may decide not to pursue a complaint.

    To view the the Textile Recycling Association Complaints Procedure – click here

    Other contact details:

    Phone: 0345 459 8276  (e-mail is faster but if you phone please leave a message).